Job Description
System Administrator
Information Technology Services
FLSA:      Exempt

The following statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Job summary
With limited supervision performs the following duties and responsibilities:

A.      Working closely with the internal IT staff, being responsible for handling a queue of system support-related help desk tickets while assisting with a variety of other projects.

B.      Provides support to employees, students, and other IT staff.

C.      Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure.

D.      Establishes system by planning and executing the selection, installation, configuration, and testing of server hardware, software, and operating systems; defining system and operational policies and procedures.

E.      Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, and operating systems; designing and running system load/stress testing; escalating problems to vendor.

F.      Performs daily backups of servers, databases, and business applications.

G.     Maintains up-to-date documentation for all assigned areas.

H.      Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.

I.         Ability to lift up to 50lbs.

J.       Provides 24x7 on-call support as necessary.

K.      Provides assistance on special projects as needed.

This open position has these specialized responsibilities as well:

a.       Maintain and administer Microsoft Windows 2003 servers

b.       Maintain and administer Microsoft Exchange 2003 servers

c.       Assist in maintaining Microsoft Active Directory environment

Minimum job requirements
Requires two years or more of recent experience as a System Administrator utilizing and managing Microsoft Windows Server 2003 and Microsoft Exchange 2003, Microsoft Certified Professional (MCP) certification, excellent customer services skills, excellent oral and written communications, organizational, technical and analysis skills, ability to work in a team environment and excellent interpersonal skills, and ability to lift up to 50lbs.

Resumes should be sent to:
its@trevecca.edu
No phone calls or agencies, please
EOE
Trevecca annually honors employees who reach employment milestones of five-year increments. At this year's Employee Recognition Day, 50 Trevecca employees were honored for serving the University for a total of 490 years.