University Services

All students at Trevecca are welcomed into a community, one that genuinely cares about its members. The theme of "community" is one that pervades all of campus life and all of the relationships that develop on a university campus.

Alumni Association

"Keeping Trevecca alive in the hearts and minds of its alumni"is a primary goal of Trevecca's Alumni Association. With graduates and former students located throughout the world, the association seeks to be the communication link between the University and its alumni.

Through the Office of Alumni Relations various activities are conducted to encourage strong alumni support. These activities include homecoming weekend, commencement functions, special interest alumni group meetings, and annual alumni fund raising activities.

The Treveccan, issued quarterly, is the official magazine of the University and serves as the major information channel for alumni and friends. It contains a section entitled "AlumNews" which highlights alumni activities and achievements.

The "Trevecca Inbox" is an electronic newsletter produced bi-monthly to highlight alumni and students.

Bookstore

The Trevecca Bookstore is located in the lower level of the Jernigan Student Center. Textbooks, paper, pencils, pens, and other necessary stationary supplies may be purchased there, as well as a limited supply of personal items such as greeting cards, toothpaste, school sweaters, shirts, and jackets, etc. The bookstore also has Trevecca logo clothing, giftware, snacks, and school supplies.  The bookstore Website is www.tnubookstore.com.

Cafeteria/The HUB/The CUBE

The cafeteria is located in the Jernigan Student Center. A variety of foods are offered including meat and vegetables on the hot bar, a salad and fruit bar, desserts and drinks, and more. Prices are very reasonable. Hours of operation are posted on the door of the cafeteria and may vary during the weekends and summer.

The Hub is located on the lower level of the Jernigan Student Center, and The Cube is located in the Boone Business Building. They serve sandwiches and other fast foods.

Campus Events

All graduate students are encouraged and welcomed to attend campus events. These can be found on the main Trevecca web site. Trevecca desires all graduate students to be an integral part of campus life at all levels.

Center for Leadership, Calling, and Service

Career Services

The University offers a variety of career based services to its students and alumni. The Office of Career Services is in the Center for Leadership Calling and Service. Available areas of service are in personal assessment of life calling and career planning, career exploration and research, internships, job search strategies and education, mentorship, and referral.

Counseling Services

Counseling services are free of charge for currently enrolled students. Such services as individual therapy, couples therapy, or pre-marital therapy are available. The Counseling Center is located in the Center for Leadership, Calling, and Service and is available for all currently enrolled undergraduate and graduate students. The center is open from 8am to 4:30pm, Monday through Friday. Call 615-248-1653 for an appointment.

Academic Services

Housed on the upper level of the Center for Leadership, Calling, and Service, the Office of Academic Services provides academic support for graduate students. This support includes workshops on various academic topics, writing assistance at all phases of the writing process, best test preparation strategies, and assistance with the development of study methods. Students who wish to use these services should make an appointment by calling 248-1376 or 248-1346.

College of Lifelong Learning

The College of Lifelong Learning is the primary unit at the University providing services to non-traditional students enrolled in adult degree completion programs, graduate studies, and online courses within the four university Schools. The services include marketing, recruitment, admissions, and enrollment help for students in all non-traditional programs. In some cases, the CLL is involved with student advising, providing student support services, course and faculty scheduling, and improving the instructional use of technology. The goal of the unit is to provide all services necessary and desired by each of the schools to ensure the highest level of effectiveness with the greatest efficiency.

Housing

Trevecca offers apartments for rent on or near the campus for married students and other personnel. Most of them are one-bedroom and two-bedroom unfurnished apartments. The coordinator of married student housing can give more specific details regarding the amount of rent, availability, and regulations. To arrange for on-campus housing, contact the coordinator at 615-248-1316. Guest Housing: A limited number of rooms are available at a minimal rate. These may be reserved by calling 615-248-1249, Monday through Friday, 8:00 A.M. to 4:00 P.M.

ID's

Trevecca provides student ID's for all graduate students. Program coordinators are responsible for scheduling pictures and issuing ID's. Students are asked to carry these ID's with them on campus at all times.

Library

Waggoner Library provides an attractive and inviting place for learning through research and study. Group study rooms are available to students to help them complete small group assignments. Books may be checked out for several weeks. Items on reserve and media materials are also available for a limited-time checkout.

Graduate students, on and off campus, have full access to Waggoner Library and all its services. Research databases are accessible from the Internet 24 hours a day, 7 days a week. The library Web site http://library.trevecca.edu serves as a portal to all resources available. Print books, electronic books and media are searched through the online catalog. The full texts of journal articles are available through the databases on the Electronic Resources page. Full text journal databases available include ATLA Serials (Religion), Business Source Premier, Digital Dissertations Full Text, ERIC Plus Text, Library Literature & Information Science, PsycARTICLES, and others. See the library Web site for a complete list of electronic resources.

Inter Library Loan services are available for items not in Trevecca's collection and can be requested online from the library Web site.

A library orientation, where students receive information and training in how to use the library's resources, is given early in the first class for new student groups both on and off campus. On-campus students will come to Waggoner library; a librarian will visit each off-campus site for orientation.

Doctoral study rooms are available to doctoral students. Located on the second floor of the library, these rooms provide a quiet place to research or collaborate. To use doctoral study room, the doctoral student must present his or her ID at the Circulation Desk to check out a key.

Hours (fall and spring semesters) are:

Monday - Thursday: 8:00 AM - midnight

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Sunday: 2:00 PM - 5:00 PM, 8:00 PM - midnight

Hours (summer semester) are:

Monday - Thursday 8:00 AM - 8:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday CLOSED

Library materials may be returned after hours by placing them in the book drop on the front portico at the left of the main entrance. Seasonal and holiday schedules may be accessed through the library's Web page (http://library.trevecca.edu) or phone (248-1214). Graduate students are subject to fines and overdue charges. E-mail reminders and overdue notices are sent to the student's campus e-mail account.

Parking for On-Campus Programs

All students are required to register their vehicle(s) and obtain a parking permit. Vehicle registration can be completed online at: https://thepermitstore.com/customer_info.cfm?customer_ID=215.

Follow the vehicle registration instructions, and a "C" parking permit will be mailed to you. Multiple vehicles can be registered. A "C" parking permit will allow parking in any of the three designated "Commuter" parking areas, which are located in the Hart Street "Tidwell A/C" parking area, the North Drive "A/C" parking area, and the Trevecca Community Church parking area. Further parking policies/instructions can be found in the Student Handbook, available online. Any questions regarding vehicle registration can be answered by calling the Security Unit at 615.248.1296.

Security

The Trevecca Security Unit operates 24/7. Any student who desires to be accompanied to his/her vehicle at any time may call the Office of Campus Security at 615.248.1296. Students should report any disturbances and or suspicious activity to the Office of Campus Security.

Services for Students with Disabilities

Trevecca is committed to the provisions of the Rehabilitation Act of 1973 and the Americans with Disabilities Act as the University strives to be an inclusive community for students. A wide range of accommodations is available to provide access to Trevecca's facilities, academics, and programs. Individuals seeking accommodations for any type of disability are encouraged to contact the coordinator of student disability services in the Center for Leadership, Calling, and Service for information concerning the documentation of a disability and the procedure for implementing accommodations.

Spiritual Formation

Grounded in the optimism that God's grace can transform hearts and lives, Trevecca Nazarene University seeks to provide all members of the community with a context for spiritual growth as well as opportunities to participate in various means of grace. Graduate students are encouraged to participate in these opportunities as well as in a local church or Bible study. Central to Trevecca's purpose is the integration of faith and learning in all programs. Faculty in the graduate programs usually start a class with a brief devotional and prayer. Students with spiritual needs are encouraged either to talk with a faculty member, the program coordinator, or a member of the University chaplain's office.

Technology Services

Information Technology Services (ITS) at Trevecca Nazarene University (http://its.trevecca.edu) provides all computer, printer, network and telecommunications support for the campus community. Here is an important list of IT services and useful general information.

Acceptable Use Policies

The Acceptable Use Policies are located at http://its.trevecca.edu. By using the technology provided by Trevecca Nazarene University, you agree to abide by the Acceptable Use Policies. Please read the Acceptable Use Policies in their entirety to ensure that you understand all the terms and conditions contained therein:

Network Acceptable Use Policy

E-Mail Acceptable Use Policy

Internet Acceptable Use Policy

Wireless Acceptable Use Policy

MyTNU Acceptable Use Policy

Any violation of these University policies may result in disciplinary action, including the termination of your network, e-mail, intranet and/or internet access.

TWO IMPORTANT RESTRICTIONS

1. You may not attach any kind of wireless device to any network jack anywhere on campus, including dorm rooms. Wireless devices found connected in dorms will be confiscated by resident director/assistants and returned to students at the end of the semester.
2. You may not have any peer-to-peer (P2P) software installed on your computer if using a TNU internet connection. If P2P software is discovered on your computer, whether such software is being used or not, your computer may be unable to access the Internet or TNUnet.

Network Account

After becoming fully registered students, which includes submitting all required paperwork and fulfilling all financial obligations, ITS will create unique network and e-mail accounts for each student. Please note that this process may take 24-48 hours.

Your network username will comprise your first initial, middle initial and last name. For example, if your name is David M. Smith, your network username will be dmsmith. If you do not have a second name or initial, your network username will comprise your first initial and last name. We will resolve duplicate name conflicts by dropping a middle initial (if one exists) or by adding a numeral at the back of the user name. For example, in the case of a conflict for Donna M. Smith, her network username will be dsmith, or dmsmith1 (if dsmith is already taken).

Your initial network password will be 12 digits long; comprising the uppercase letter "T," the lowercase letter "r," the last 4 digits of your SSN followed by the last 6 digits of your student ID number. If you do not have an official social security number, please contact the ITS HelpDesk for assistance. 

BEFORE attempting to access any resources on TNUnet, you will need to change your initial network password by logging into a lab computer in Boone Business Building, Mackey Education Building, the Center for Learning Calling and Service (CLCS) Building, as well as through Citrix (see below Citrix section for more info). The first time you logon to the network, you will be prompted to change your password. Please use the following criteria to create your new password:

• Must be at least 7 characters.
• Cannot use any part of your name or username (3 letters or more in a row).
• Must contain 3 of the 4 following characters: uppercase, lowercase, number, and special characters.
• As a security measure, your password will expire every 90 days and you will be required to change it (can't use same as previous 4 passwords).

Campus Manager

The University uses technology called Campus Manager to provide all students and employees with a campus network that is protected from unauthorized users and which operates at the highest possible level of performance. Specifically, all computers using our network will be scanned by Campus Manager to ensure they are healthy and can be granted network access. Your computer is your personal property and you are solely responsible for ensuring that it is healthy enough to be connected to our campus network. More information about Campus Manager is located on the ITS website at http://its.trevecca.edu/internet.access.

Citrix

Whether you live on or off campus, you will be able to access the campus network via advanced network technology called Citrix. To do this, you will need to download and install the Citrix Web Client on your personal computer or laptop. There is no charge for this software. For detailed step-by-step installation instructions, go to http://its.trevecca.edu/Citrix.

MyTNU (Intranet Site)

MyTNU is the campus intranet where you will find Campus Announcements, a Campus Calendar, Prayer Requests, Classifieds, Contact Information, Technology Instructions, and many other Resources. You can access MyTNU from basically any internet connection on or off campus at http://mytnu.trevecca.edu.

Computer Labs

There are several public computer labs on campus that you can use. For resident students, there is also a well-equipped lab available in every Residence Hall. The times when the public labs are available throughout the year, can be found on the MyTNU site and at http://its.trevecca.edu/lab.schedule.

E-Mail (Live@edu)

TNU has partnered with Microsoft to offer our students a web-based, hosted e-mail service called, Live@edu. Some of the benefits include a 10GB mailbox with up to 20MB attachments. Live@edu has the familiar look and feel of Microsoft Outlook. Your TNU e-mail address will be username@mail.trevecca.edu. For example, David M. Smith's e-mail address will be dmsmith@mail.trevecca.edu. Once you graduate you can keep your TNU e-mail box as alumni. Your address will simply change to reflect alumni status. For example, dmsmith@mail.trevecca.edu will become dmsmith@tnualumni.trevecca.edu.

Trevecca employees will use your TNU e-mail account for all official University business. However, for your personal communications with family, friends and other students, feel free to use a personal mail account such as Yahoo!, Windows Live, Gmail, etc. E-mail instructions are located at http://its.trevecca.edu/Live/Students.

Windows Live

Through our partnership with Microsoft and the Live@edu offering you will have access to other features including:

Windows Live Skydrive (25GB of password protected online storage)

Windows Live Messenger (Instant Messenger, also built directly into Live@edu e-mail)

Windows Live Mobile (Blog, chat, e-mail or text message from your mobile phone)

Windows Live Spaces (Similar to Facebook and MySpace)

Office Live Workspace (One central location for file collaboration with 5GB of storage)

For more information about Live@edu and the Windows Live features visit, http://home.live.com/allservices.aspx.

Self-Service Access

Self-Service is a web portal that allows you to use a web browser to access your personal student information in PowerCAMPUS (our Student Information System ). This includes your course information, grades, unofficial transcripts, account balance, and chapel attendance. Traditional undergraduates will also use this site to register for courses.

NOTE: You must login to the TNU network and change your initial network password BEFORE attempting to login to Self-Service for the first time. You can do this on any lab computer or public computer in the library as well as through Citrix (see above Citrix section for more info). From that point forward, your login name and password for Self-Service will be the same as your network username and password.

The first time you log into Self-Service, you will be prompted to enter 4 pieces of information:

• Student ID (9 digits)
• First Name (formal not nickname)
• Last Name
• Date of Birth

If any of these do not match, you must call the Office of Academic Records at (615)-248-1268. You can access Self-Service by entering http://ss.trevecca.edu in the address bar of your Internet Explorer or Firefox web browser.

SAKAI

Sakai is a web-based program used by many professors to deliver online course content. Your professor will notify you if Sakai is being utilized for your course. You may access Sakai by entering http://connect.trevecca.edu in the address bar of your Internet Explorer or Firefox web browser. Your Username and Password for Sakai is the same as your TNU network credentials.

Wired and Wireless Network Connections

Resident students have the option to connect directly into the University's high-speed Internet connection in the dorm rooms. Also, each building (including dorms) has inside wireless coverage. For more information about wireless connections visit, http://its.trevecca.edu/wireless.

Computer Purchases

We have partnered with Dell and Apple to provide you with assistance in shopping for a personal computer/laptop at student discount prices. Go to: MyTNU, Departments, ITS and look under the Computer Discounts section for Dell Computer or Apple Store links that will take you to custom web sites created by Dell and Apple for registered Trevecca students and active employees.

Microsoft IT Academy

Trevecca has partnered with Microsoft to provide every fully registered TNU student with FREE online training on Microsoft products. This includes the latest version of Microsoft Office plus an extensive portfolio of IT professional and developer classes. Training methods include simulations, games, video, and interactive text. Please visit http://its.trevecca.edu/ITAcademy for a complete list of courses as well as instructions on how to logon and use this offering.

Software Purchases

We have also partnered with ComputerLand of Silicon Valley to enable you to purchase other software such as Adobe products at student discount prices. Please call Jeff Koh or Sheri York at 1-800-639-1319 or visit www.uscollegebuy.com for additional information.

ITS HelpDesk Services

The ITS HelpDesk is available to assist you with any network-related problems on campus. We are located on the ground floor of the Adams Administration Building and provide support services from 7:30 AM to 10:00 PM (Mon, Tue, Thu, Fri), and from 7:30 AM to 7:00 PM (Wed), and from 7:00 AM to 4:00 PM (Sat). We are closed on Sunday.

Please contact us by telephone at extension 1223 (from off-campus: 615-248-1223) or via e-mail at helpdesk@trevecca.edu. And of course, you are always welcome to visit us in person.

Campus Security

The University is very serious about protecting the lives and property of all our students and employees. We have invested in two (2) separate Emergency systems.

• The TNU Emergency Alert System will be used by the University to send emergency messages via telephone (voice & text) and e-mail to students and employees. It will not be used for any other purpose, such as general notifications, SPAM, advertising, etc. In order to receive these emergency messages, you must first register your contact information. Go to http://emergency.trevecca.edu, provide the necessary information and Click Submit.

Please take advantage of this potentially life-saving service and register immediately!

• The TNU Emergency Siren System consists of externally mounted sirens at two locations on campus which are programmed to deliver audible messages followed by specific siren tones in case of an emergency. Please visit http://www.trevecca.edu/its/Emergency_Systems for more information.

Transcripts

The transcript of a student's academic record will be released by the registrar only upon receipt of the student's written request. No transcripts or diplomas will be issued until all financial accounts have been settled satisfactorily. There is no charge for copies of transcripts.

Vehicles

All students are permitted to drive cars on campus; however, all cars driven on campus must be registered with campus security and are subject to traffic control regulations of the University and Metro Nashville.

Sources of Information

The University welcomes visitors to the campus at any time. During the academic year the administrative offices are open between the hours of 8:00 A.M. and 4:30 P.M., Monday through Friday.

Listed below are the offices to which inquiries of various types should be directed:

Admissions

Program Contacts