Technology Services

ITS Website
www.trevecca.edu/its is provided for students to gain assistance with many technology related items such as:

Voicemail/Telephone
Resident students receive a voicemail number upon check-in at the dorms.  In addition, all dorm rooms contain a telephone equipped with a voicemail "message waiting" light.  The University provides local telephone service only and all local calls are free.

Cable TV
Each dorm room is equipped with a cable TV connection.  Cable TV is provided by Comcast with a limited number of channels available.  No premium channels are provided and students do not have the ability to order or change their service.  Televisions with cable connections are also available across campus in public areas and classrooms.  The University runs programming on two cable channels on campus for events and announcements.  These channels are only viewable on campus connected televisions.


Network and E-mail accounts
  • Each fully registered student is assigned a unique network account which allows the student to logon to any lab computer and use the applications available on those PCs to assist in their education.
  • A TNU e-mail account is also set up for each student and there are several methods for students to retrieve their e-mail which include auto forwarding to a personal mail account such as Yahoo or Gmail, using POP3, or via OWA (Outlook Web Access) which is internet based and allows access to TNU e-mail from any working internet connection.

M-Drives
Each student is given 225MB of disk space on one of two file servers in order to save their files(Word, Excel, Photos, Video, etc...).  These files are backed up each night and if a student loses a file, ITS has the ability to recover the most current saved version of the file saved to their "M-Drive".

Campus Manager
This is technology used to provide all students and employees with a campus network that is protected from unauthorized users and which operates at the highest possible level of performance.  Specifically, all computers using our network will be scanned by Campus Manager to ensure they are healthy and can be granted network access.

IQ.Web
IQ.Web is a web portal that allows students to use a web broswer to access their personal student information in PowerCAMPUS(our Student Information System), including  course information, grades, unofficial transcripts, account balances, and chapel attendance.

Computers
Trevecca has standardized all Lab computers with Dell Optiplex PCs (towers) or Apple Macintosh iMacs (Music Lab only) which are typically rotated on a 4 year cycle with new computers. 

                  PC LABS(non-Macintosh)
 
                  Each lab computer and Teacher Workstation is equipped with the following software:
  • Windows XP Professional Service Pack 3
  • Microsoft Office 2003 Professional Service Pack 3 - Word, Excel, PowerPoint, Publisher, Access, and Outlook (E-mail)
  • Antivirus
  • Antispyware
  • Adobe Reader 9
  • Internet Explorer 7
  • Windows Messenger, Yahoo! Messenger, AOL Instant Messenger
  • Windows Media Player 9
  • DeepFreeze - Users get to enjoy an unrestricted computing experience, and after the computer reboots, any changes made by the user are removed from the computer. This allows the IT personnel to be freed from tedious helpdesk requests, constant system maintenance, and continous configuration drift while allowing users the freedom they need in order to enhance their computing experience.
  • Vision - Software that allows the professor complete control over lab computers from an easy-to-use console that shows each students screen in the lab.
  • Various course dependent applications - statistical (SPSS16, Minitab 15), mathematical (Maple 12), etc.

PUBLIC PC LABS (3) -
Click Here for Lab Schedule
  • Mackey Education - 27 PCs
  • Boone Business Building - 25 PCs
  • Waggoner Library (next to Academic Support) - 20 PCs

INSTRUCTIONAL LABS

  • Library Instruction Room (LIR) - 28 PCs
  • Music - 16 iMacs

PUBLIC PCs

  • Hub - 4 PCs - Lower level of Jernigan Building
  • Cube - 3 PCs - Lobby of Boone Business Building
  • Library - Main level of Waggoner (access hours that match the library hours.)
         - 16 Dell PCs 
         - 16 Dell Latitude D610 Laptops (12 are wireless capable) 
     
DORM LABS (4)
  • Benson      - 6 PCs
  • Georgia      - 4 PCs
  • Johnson     - 4 PCs
  • Tennessee - 4 PCs

COW (Classroom On Wheels)
A COW consists of a large mobile cart containing Dell laptops that can be used for instructional technology purposes.  The carts can be physically rolled from one classroom to another or even between buildings in some cases in order to provide computers for students in certain classes.  The laptops connect to our wireless system for internet access and each COW has a wireless laserjet printer accessible from the laptops.  The COW location and number of laptops available are listed below:
  • Mackey Education           - 25 laptops
  • Boone Business Building - 30 laptops
  • Greathouse Science        - 42 laptops (2 COWS, each with 21 laptops)

Citrix

Citrix is a remote access client that allows users to securely conenct to our network from off campus and remotely run  applications loaded on the Citrix servers.  Available applications include:
  • Microsoft Office 2003 Professional - Word, Excel, PowerPoint, Publisher, Access, Outlook (E-mail)
  • Access to ICE (Intranet Campus Exchange)
  • Library Applications - ProQuest, Tennessee Electronic Library, Library Online Catalog
  • Various other instructional software

ANGEL

ANGEL is a course content delivery system used by a number of professors on campus to augment classroom instruction.  ANGEL is a web based product hosted offsite and available wherever there is a live internet connection.  ANGEL offers a myriad of instructional capabilities including posting syllabi, assignments, online assessments, discussion forums, built in e-mail, drop-box to turn in assignments online, and more. 

ICE
- Intranet Campus Exchange 
ICE is an on campus Intranet site used for announcements, calendar, information on campus life, prayer requests, classified, and links to various resources such as discounted pricing on Dell and Macintosh computers as well as Microsoft software.

Wired and Wireless Access
- Trevecca provides wireless Internet Access available across campus(secured and unsecured) as well as high speed wired connections in each dorm room and various other locations across campus.

Cannon Multi-Function Printers - dorms, labs, public area(lobby of Boone Business Building)
  • charge = .08 per page
  • Printer, Copier, Scanner, E-mail
  • Fax send/receive available in select locations


CLASSROOM TECHNOLOGY

Every classroom TWS (Teacher Work Station) on campus is now equipped with the following hardware:
  • PC & monitor - PCs are fully equipped with ample processing power.  Each TWS has a LCD flat screen or Sympodium.
  • SMART Board - SMART Board is a large interactive touch-sensitive whiteboard designed to support presentations and motivate learners. It is controlled through the PC at the TWS.
  • Sympodium - Alternative to a SMART Board, the Sympodium servers as a monitor for the PC at the TWS but also allows you to write/draw on its screen with a digital pen which will display through the data projector onto a larger screen on the wall.  Like the SMART Board, it is designed to enhance presentations and engage learners.
  • Data Projector - Projects data/image to large screen or SMART Board for easy classroom viewing.
  • Document Camera - Works through the data projector to display documents or small objects on a screen or SMART Board.
  • DVD/VHS Combo - Able to play DVD or VHS media through the data projector.
  • Crestron Touch Panel - Menu-driven control panel for all components at the Teacher Work Station (PC, laptop, projector, DVD/VHS player, volume, etc.)

Security Alert Systems
The University is very serious about protecting the lives and property of all our students and employees.
  • SIREN - The University has installed two sirens located at opposite ends of the university that can be initiated by Security personnel in the event of an emergency.  These sirens have four pre-recorded messages along with different siren sounds that correlate with each message.  We provide a link for individuals to familiarize themselves with each siren sound in the event that an emergency situation occured on campus. www.trevecca.edu/its/Emergency_Systems

LIBRARY

Instructional Resource Center (IRC)
- Library's media resources, educational software programs, and media production tools.
Library Access Hours - http://www.trevecca.edu/library/hours