Employee Email Access
How to Access Your TNU E-mail
After downloading and installing the Citrix web client on your computer, you may logon to Citrix and use Microsoft ® Outlook to access your e-mail. Please Click Here for instructions on how to download, install, and logon to Citrix.
Outlook Web Access (Web Mail)
Outlook Web Access, or OWA, will allow you to acces your TNU e-mail account using any computer anywhere in the world (e.g., seminars, conferences, home, etc.) provided you have an internet connection.
OWA allows you to work directly in your TNU mailbox - which includes a number of very useful e-mail features. While OWA does not provide you with access to your Personal Folders, it does allow you to use the Global Address Book.
You can access OWA by following this link: webmail.trevecca.edu
To access your TNU e-mail using Outlook, such as on your personal or home computer, please follow the instructions based on your version of Outlook:
Smartphone / Tablet Device
*NOTE: Required settings may differ on various devices.
- Server Type: Microsoft Exchange
- E-mail Address: Username@trevecca.edu
- Server Address: webmail.trevecca.edu
- Domain: Garden
How to Archive E-mail
The purpose of this documentation is to show how to archive e-mails from your Inbox, and move them into an Archive.PST (Personal Folder) located on your M:\ drive, where it will be backed up. Just like your regular personal folder, your archive folder is accessible at any time through Outlook when logged into TNUnet on campus or via Citrix. *NOTE: Your personal folders are not accessible via Outlook Web Access (webmail.trevecca.edu).
In the top left, Click File, and then Click Archive…
By default, Inbox is selected.
Edit the Archive items older than: field to your desired archive date. Any e-mails older than the date you specify will be removed from your Inbox and put in an archive folder stored on your M:\ drive.
Edit the personal folder's save location by Clicking the Browse… button. The default save location is on your local computer; however, you want to save it to your M:\ drive so it will be backed up.
The default location will show My Documents. On the left margin, Click on My Computer.
Double-click on your M:\ drive. This will be displayed as your network account's username followed by $ on 'olive' (M:), e.g. JDoe$ on 'olive' (M:)
Now that your save location is at your M:\ Drive, double-click on WINDOWS folder.
Step 1: In the File name: field, type a name for the archive personal folder. Our recommendation is to name it with your TNU network account username, followed by Archive. Example: JDoe Archive
Step 2: Click the OK button.
Confirm the information is correct. If so, Click the OK button.
Your newly created personal folder will be highlighted. To view the contents, single-click the "plus sign," or double-click on the name. Any subfolders will now be visible. *NOTE: There is no progress bar indicator for the archival progress. However, you should see the archived e-mails being moved to the new personal folder in real-time.
By default, the display name of the archive personal folder is Archive Folder. To change this, right-click on Archive Folder, and then left-click on Properties.
Click on Advanced.
Step 1: In the Name: field, type your desired display name.
Step 2: Click OK, and then Click OK once more.
Frequently Asked Questions
How do I use Personal Folders?
Personal Folders are folders that you use in Outlook to save important e-mail files. In order to better manage your e-mail, you can create sub-folders within your Personal Folders file. (As many as you want.)
Your Personal Folders actually reside on your M drive in a file named username.pst. This file is automatically loaded into Outlook each time you log onto a computer that is attached to our network (or via off-campus Citrix access). By keeping important e-mails in your Personal Folders, you remove them from the actual mail server where you are allotted 300MB of space. This is important because your mailbox can easily become filled with pictures and other attachments that people send you. For this reason it is imperative that you do not create folders under your “Inbox” but instead create Personal Folders. When you open Outlook, you will see your Personal Folders load on the left side of the screen.
- Note that Personal Folders is listed last.
IMPORTANT NOTE: When your mailbox size reaches 250MB you will receive a size limit warning. When it reaches 275MB in size you will be unable to send email. When it reaches 300MB in size it will be locked down and you will be unable to send or receive email. Creating and using Personal Folders can help prevent your mailbox from becoming too full.
How do I Create Personal Folders?
- To create a personal folder, right-click on username's Personal Folders.
- Select the option New Folder.
- Type in a name for your new folder and click on the OK button.
- Once a folder is created, you can begin adding e-mails to it. All you need to do is drag an e-mail from the Inbox and drop it into the personal folder.
What are my E-Mail related Quotas?
300MB is the total mailbox size for FSA.
10MB is the largest e-mail attachment you can send or receive.
This drive contains your Personal Folders.
2GB is the total size for FSA.
Does TNU use SPAM Filtering?
Yes - TNU utilizes Microsoft ANTI-SPAM. Please Click Here for more information.