Login Account Information

TNU Network (Citrix) Account

Allows access to:

First Time Users

(If off campus, you will have to use Citrix to reset your password. On campus you can use Citrix or Lab/Library Computers.)

Forgot Password?

If you have forgotten your password or your account is locked, you will need to contact the HelpDesk.

Please call: (615)248-1223. We can ONLY do password resets over the phone. If no one picks up, please leave a voicemail clearly stating your First and Last name and a contact phone number. Please note our Hours of Operation on the right side of the page.

Self-Service

Your username and password will be the same as your TNU network (Citrix) account.

The first time you log into Self-Service, you will be prompted to enter 4 pieces of information:

  • Student ID (9 digits)
  • First Name (formal not nickname)
  • Last Name
  • Date of Birth

If any of these don't match, you must call the Office of Academic Records at (615) 248-1268 or ext. 1268.