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Systems Analyst

1/21/2014

Systems Analyst

Information Technology Services (I.T.S.)

Trevecca Nazarene University

University Mission Statement

Trevecca Nazarene University is a Christian community providing education for leadership and service.

Overall responsibility
The Systems Analyst will be responsible for maintaining and supporting a variety of existing and new computer applications and interfaces. Support will include installation, upgrades, customization, testing, and end user assistance.  The Systems Analyst will be a regular full-time 12 month position which reports to the Director of Application Services.

Key areas of responsibility include but not limited to:

  • Assist in the maintenance, support, and customization of the Student Information System (SIS) and associated applications, including web front-end and client-side installations
  • Assist in customizing the university’s online application in conjunction with the SIS
  • Assist in the development and customization of the campus intranet site (developed in SharePoint 2010)
  • Assist in the development of ETL interfaces between 3rd party products and the SIS using Microsoft SSIS
  • Facilitate campus-wide reporting using SAP Business Objects and SSRS
  • Assist in implementing SSAS for departmental data analysis
  • Assist in deploying future CRM products and integrate to SIS
  • Perform complete testing (unit & system) of assigned applications, engaging end users as necessary
  • Provide timely and relevant summary of outstanding tasks to the Director of Application Services on a weekly basis and escalate urgent issues to the Director of Application Services as needed

Consults with

  • Director of Application Services
  • Other I.T.S. Department Employees
  • TNU Faculty, Staff, Administrators, and Students
  • Vendors

Qualifications

  • Strong SQL skills (SQL Server 2005/2008 environment)
  • Familiarity with LDAP authentication and Single Sign-On technology
  • Ability to create ETL interfaces via SSIS required
  • SAP Business Objects and SSRS experience is desirable
  • SharePoint experience a plus
  • Strong sense of customer support
  • Previous Datatel/Colleague and Recruiter experience highly desirable
  • Ability to learn new computer applications quickly and with little formal training
  • Ability to communicate and teach non-technical users
  • Highly-organized with the ability and willingness to maintain extensive written documentation
  • Ability to “think outside the box” and apply creative problem-solving skills
  • Ability to work independently and efficiently to meet deadlines
  • Ability to promptly answer support-related email, phone calls and other electronic communications
  • Proficient in internet-related applications such as E-Mail clients, FTP clients and multiple Web Browsers
  • Proficient in all areas of Microsoft Office

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send resume to:

systemsanalyst@trevecca.edu

Please no agencies or telephone calls.

EOE