Access: * Who can use the library? * Library cards * Network access * *Internet * Microsoft Office * Remote access *
Circulation: * Length of checkout * Overdues * Renewals * Laptops *
Finding Books: * Searching the PAC * Finding the book on the shelf * Book not on shelf * Placing a hold *
Finding Journal Articles: * Searching by journal title * Electronic Resources *Databases * WebBridge * Print/microfilm journals *
Hours: * Summer hours * Break/holiday hours *
* Video cameras * Digital Cameras * Ellison Letter Machine * Laminating * Other *
Laptops: * Checkout * Personal laptops * Wireless *
Library Account: * What do I have checked out? * Renewals * Transferring fines to account *
Location: * Where is it? * Restrooms * Photocopiers * Quick Lecture Hall * Reserves *
Photocopies: * Photocopiers * Cost * Change * Charging my account *
Printing: * Where do I print? * Cost * Charging my account * PDF files *
Remote Access: *Access library off-campus * Access databases off campus * * Library barcode *
Textbooks: * College textbooks * Metro textbooks *
- Who can use Waggoner Library?
- TNU students and employees have access to all library services (full borrowing privileges, interlibrary loan, remote database access)
- TNU alumni, Trevecca Towers residents and Nazarene pastors on the Southeast Educational Region have limited borrowing privileges
- Other community patrons have limited access to on-site library resources
- Who may get a library card?
- TNU students’ and employees’ ID card is their library card
- TNU alumni, Trevecca Towers residents and Nazarene pastors on the Southeast Educational Region may be given a library card from Circulation Services
- How do I access the campus network?
- To access the campus network you must have a network account already set up by the ITS Department.
- Username = First letter of first name, middle initial, last name (i.e. JLDoe)
- Password (first time users) = Last four digits of SSN, last 6 digits of student/employee ID. After initial log on, will be prompted to change password
- Library card holders unable to access the network may check out a Guest Pass at the Main Floor Circulation Desk
- Where can I access the Internet?
- Where can I access Microsoft Office products (Word, Excel, PowerPoint)?
- The 8 stand-up computer workstations by the Reference Desk are connected to the Internet; no network log on is needed
- With network log on, the Internet and Microsoft Office may be accessed at the sit-down computers in the Information Services Area
- The Internet and Microsoft Office are also available on the laptops that can be checked out from the circulation desk
- How can I access library resources off campus?
- Go to the library web page (http://library.trevecca.edu)
- Catalog may be searched by title, journal title, author, keyword
- When accessing databases (electronic resources), interlibrary loan or My Account, you will be prompted for Name and Library Barcode. For those with a TNU ID, Library barcode is an 11-digit number comprised of your TNU ID followed by the 2 digits on the left-hand side of the ID card
- How can I get to the campus network from home?
- Are there workstations in the library that will assist students with visual or hearing needs?
- On the main floor of the library is a workstation designed for students needing visual or hearing assistance
- Please ask at the Reference Desk for assistance
- Can I use my cell phone in the library?
- We have designated “phone zones” for cell phone calls by the restrooms on each floor
- Please be considerate of other patrons in the library
- How long can I check out library materials?
- Main collection materials may be checked out by undergraduate students for 4 weeks
- Videos and CDs from IRC may be checked out for 1 week
- Graduate students have varying due dates, usually the last day of a class
- For more information, see the circulation policies on the library web site
- Will I receive overdue notices?
- Patrons will receive a courtesy notice by email two days before materials are due
- Patrons will receive email notification of overdue materials. Two notices will be sent out followed by a final bill for replacement of lost material
- How much money will I owe if my library materials are late?
- Overdue fines are $.10 per day per book for main collection books
- Interlibrary loan fines are $.50 per day
- Audio-visual materials incur a charge of $1.00 per day
- Overdue fines accrue up to a maximum of $7.00 per item
- Can I renew my library materials without bringing them to the library?
- Library materials can generally be renewed online – exceptions are videos, CDs and overdue materials
- Go to library website (http://library.trevecca.edu) and My Account, logging in with your name and library barcode number
- Select the item(s) you wish to renew
- Are there laptops I can use in the library?
- There are 16 laptops, as well as network cables, power cords, and mice that may be checked out from the main floor circulation desk
- How do I cite ______?
- Waggoner Library has online and print resources available to assist students in citing references
- On the library website (http://library.trevecca.edu) are listed some helpful sites for documenting sources in the various documentation styles (MLA, APA, Chicago) - go to Electronic Resources/General Reference/Documentation
- I have a reference question. How can I contact the library?
- By phone 615-248-1214 (main desk) 615-248-1570 (reference desk) 615-248-1205 (IRC)
- By email at library@trevecca.edu
- By online chat “Ask a Librarian” on the library home page
- Where are the EdD dissertations kept?
- One copy of the dissertations (PDEs) of the EdD students is located on the main floor of the library on the shelves behind the periodicals area. A second copy is available on reserve at the main floor circulation desk
- Dissertations are in-library use only
- They are searchable in the PAC by author, title, subject, and keyword
- Do we keep the Graduate Psychology theses?
- Yes, these are on reserve at the main floor circulation desk
- They may be checked out for 2 hours use in the library
- I am an MHR student. Where can I find copies of sample project theses?
- Sample project theses are kept on reserve at the main floor circulation desk.
- Samples for all three options may be checked out for 2 hours use in the library
- How many e-books does the library have?
- We have over 50,000 e-books available through netLibrary and eBrary
- These e-books appear in the PAC (online catalog) along with the print titles
- How can you tell if a book is an e-book?
- They will have the designation [electronic resource] as part of the title but will have no call number
- How do you access eBrary books?
- If you find the e-book on a results list from a catalog, click on the link for the title and then click on the link to access the e-book through the Web
- Do you need an account to access eBrary books?
- No. However, you will need to install the eBrary reader on your computer to view the e-book. If the reader is not already installed, you will be prompted to do so when attempting to view an e-book
- How do you print in eBrary?
- Use the printer icon located on the InfoTools bar to print either the current page or a range of pages
(see also eBrary and NetLibrary)
- Do you have any books online?
- We have over 50,000 e-books available through netLibrary and eBrary
- These e-books appear in the PAC (online catalog) along with the print titles
- How can you tell from the catalog if a book is an e-book?
- They will have the designation [electronic resource] as part of the title but will have no call number
- Additionally, e-books through netLibrary will be designated by a symbol of a red book with an 'e' on it
- How do you access the e-books?
- If you find an e-book on a results list from a catalog search, first click on the link for the title, then click on the link to access the e-book through the Web
- Can e-books be printed?
- In netLibrary you can print one page at a time by using your browser's print button or you may copy and paste into a Word document
- In eBrary use the printer icon on the InfoTools bar to print either the current page or a range of pages
- How do I find a specific book in the library?
- Once I find a book listed in the catalog, where do I get it?
- All main collection books are on the top floor of the library. They are shelved by LC classification number
- Reference books are on the main floor – in house use only
- IRC Collection is on the ground floor
- What if I cannot find a book that says it is Available?
- Please contact a library employee. They may double check first to see if the item was mis-shelved.
- If they are unable to locate the book, a Book Search form may be filled out. If the item is found, the library will contact you.
- Can I place a hold on a book?
- If a book is currently checked out, a hold may be placed by clicking on the Request button. You will be notified when the book is returned.
- Items showing Available in the PAC cannot have a hold placed upon them
- Where can I find your fiction books?
- We have a leisure reading collection on the main floor
- Other fiction books related to the curriculum are shelved in the literature section in the book stacks. They can be located by searching for particular author or title in the PAC.
- How do I know if the library has a certain journal/magazine/newspaper?
- Go to the library website (http://library.trevecca.edu) and do a search for Journal Title. Any holdings we have will display
- If the journal is available in electronic format, there will be links to the appropriate database(s)
- What are the library’s Electronic Resources?
- How do I access the library’s databases?
- On the library’s web page there is a link to Electronic Resources. These electronic resources include the databases to which the library subscribes as well as links to helpful websites. These resources are listed by subject or you may search databases by name.
- Some of the databases (ProQuest Direct, Business Source Premiere, and Academic OneFile) also have a direct link from the Electronic Resources page.
- To access the databases from off-campus, you will be prompted for your name and library barcode. For more information, see the Remote Access section
- How do I find journal articles in ProQuest/InfoTrac/Ebsco?
- On the library website, there is a Tutorials link with tutorials for the ProQuest, InfoTrac, and Ebsco databases
- Click here to access the tutorials
- I am searching for journal articles and am finding abstracts of articles but no full text. How can I get the full text?
- When looking at a results list, or at an abstract of an article in our databases, you will see a WebBridge button. This will open up a window with possible full text options.
- If the library carries this journal in another database, there will be a link to that database. You will need to make sure the dates covered by the database include the date of the article you need
- There will also be a link to Search in Waggoner OPAC. You can click here to see if the library has the journal in its print or microfilm collections
- The final link will be Request from Article Interlibrary Loan. If the article is not available in any format from Waggoner Library, you may request through interlibrary loan. Clicking this link will automatically fill in the bibliographic information of the article you are requesting. You will just need to fill in your name and library barcode number and submit the request. The library will receive your request and order an article reprint for you from another library
- A journal I need is not available online, but in print/microfilm. Where do I get it?
- Our print journals are shelved alphabetically on the tall shelves on the main floor of the library. Current issues are on the slanted shelves near the rotunda (HINT: lift up the shelf for additional issues).
- Back issues, including bound volumes, are shelved alphabetically on the Periodical shelves behind the reference desk
- Journals on microfilm are shelved in the microforms area. Titles A – Jnl of Religion are shelved in the microforms room. Titles Jnl of Res – Z are on the Periodical shelves near the main floor restrooms
- What are the regular library hours?
- Mon-Thurs 8 am – 10 pm
- Friday 8 am – 6 pm
- Saturday 10 am – 5 pm
- Sunday 2 pm – 5 pm
- Are there different hours during the summer?
- Mon,Fri 10 am – 6 pm
- Tues,Thurs 10 am – 8 pm
- Wed 10 am – 4 pm
- Sat 10 am – 5 pm
- How will I know if the hours have changed?
- Upcoming changes to regular library hours will be posted on the library website (http://library.trevecca.edu) and on signage in the library
- Holiday and break hours will be detailed on the main library voice message (615-248-1214)
- Where can I find videos, DVDs, CDs?
- The Instructional Resources Center (IRC) on the ground floor of the library houses all media
- Can I have something laminated and how much does it cost?
- Materials can be laminated in the IRC for a cost of $.50 per foot. Please allow 24 hours for completion of lamination
- What all can I find in the IRC?
- Media resources (VHS, DVD, CD)
- Juvenile fiction and non-fiction collection
- Music scores
- Metro school textbooks
- Educational software for K-12
- Ellison letter machine
- Laminating services
- Video and digital cameras for rent
- Supplies for sale (construction paper, roll paper)
- Can I check out a video or digital camera?
- Digital or video cameras may be checked out in the IRC
- A $20 deposit is required, which is refunded when the equipment is returned on time
- Overdue fines include the forfeit of the $20 deposit plus an additional $10 per day
- What is interlibrary loan?
- Interlibrary loan is a service offered by the library to current students and employees whereby books or journal articles not available in Waggoner Library may be obtained from other libraries
- How can I request something through interlibrary loan?
- What kinds of materials can I request?
- On the library website, there is a link on the left-hand side of the page for Interlibrary Loan. From this link you may submit an online request for a book, journal article, or dissertation. Print forms are also available at the main floor circulation desk
- Audio/video materials may be requested but are harder to obtain as many libraries do not loan them
- How long does it take to get interlibrary loan materials?
- How much does it cost?
- How long can I keep them?
- Can I renew them?
- Please allow 2 weeks for materials to arrive, although they may arrive sooner
- There is no cost for interlibrary loan materials unless the lending library imposes a charge (usually in the case of dissertations)
- Due dates for books and dissertations are set by the lending library – usually anywhere from 3-6 weeks. Article reprints may be kept by the requestor
- To renew items obtained through interlibrary loan, contact the Interlibrary Loan librarian (Beth Purtee, ext. 1455, bpurtee@trevecca.edu) before the due date so she can ask the lending library for renewal
- What is Athena?
- Athena is the name of a group of libraries in the middle Tennessee area. They have a shared catalog and lend material via a courier service
- Some of the libraries in the Athena group are Nashville Public, Austin Peay, Belmont, Lipscomb, MTSU, Trevecca, TSU, and Vanderbilt
- Materials ordered from Athena libraries are delivered via courier and usually arrive within one week
- How do I order something through Athena?
- Choose the Search Athena link on the library website and complete a search
- Click on the title of the desired item to view a link for Interlibrary Loan. You will be prompted to complete an online request form and submit the request
- The information will be sent as an email to the Interlibrary Loan Services Librarian who will then request the item through interlibrary loan
- Can I check out a laptop at the library?
- Yes, there are laptops available for 3-hour checkout from the main floor circulation desk
- Can I use my personal computer in the library?
- Students whose computers are registered with ITS may use them in the library
- To access the campus network, you will need a network cable. Cables may be checked out at the main floor circulation desk or you may use your own
- If you are a first time network user, you will be prompted to register your laptop with Campus Manager, the campus network management system that will check your laptop to make sure it is not infected
- Visitors may use their personal laptops to access Microsoft applications. Internet access is available as well - a pamphlet Instructions for Internet Access is available at the circulation desk. Printer capabilities are not available.
- Is there wireless access in the library?
- No, currently the library does not have wireless access, but this service is projected for Fall 2007
- Can I transfer money I owe to my student account?
- Yes. Please talk to Monica Landen, Circulation Assistant (ext. 1212, mlanden@trevecca.edu)
- Where are the restrooms, telephones, photocopiers
- Restrooms are located on all 3 floors
- There is a public telephone in the lobby area of the Center for Instructional Technology (CIT) on the ground floor
- There are photocopiers available on the main floor and in the IRC
- Where is the Academic Support Center?
- Where is the Quick Lecture Hall?
- The Academic Support Center and the Quick Lecture Hall are located in the CIT. From the main library entrance go to the ground floor and left past the library security gate.
- The Academic Support Center is past the restrooms on the left
- The lecture hall is at the end of the building on the right
- There is also an entrance to the CIT on the ground level on North Dr.
- Where are items on Reserve?
- Books and articles placed on reserve for particular courses are located at the main floor circulation desk.
- Media items on reserve are available at the IRC desk
MHR Project Theses
- How many e-books does the library have?
- We have over 50,000 e-books available through netLibrary and eBrary. These e-books appear in the PAC (online catalog) along with the print titles
- How can you tell if a book is a netLibrary e-book?
- They will have the designation [electronic resource] as part of the title but will have no call number
- Additionally, e-books through netLibrary will be designated by a symbol of a red book with an 'e' on it
- How do you access netLibrary e-books?
- If you find an e-book on a results list from a catalog search
- Click on the link for the title
- Click on the link to access the ebook through the Web
- Click on View this eBook
- You may search netLibrary directly
- Choose the Electronic Resources link on the library’s home page
- NetLibrary will be one of the options near the top of the page
- How do you print in netLibrary?
- You can print one page at a time by using your browser’s print button (or you may copy and paste into a word document)
- Where are the photocopiers?
- Photocopiers are available on the main floor and in the IRC
- How much does it cost to copy something?
- Can I charge my student account?
- The coin-operated copier costs $.10 per page
- The digital copier automatically charges copies to your student account. You will need to enter your PIN number (last 4 digits of social security and last 6 digits of TNU ID)
- Where can I get change?
- At the main floor circulation desk or at the IRC desk
- Is there a cost for printing?
- Can I charge my student account?
- If logged on to the campus network, student account is automatically charged for printing
- Printing done from the stand-up computers on the main floor or with a guest pass cost $.10 per page
- I printed something, but I don’t know to what printer it printed
- On the main floor, it will usually be WL_PacPrint 1 or 2, the printers at the ends of the rows of sit-down computers. If those printers are not available, it may print to WL-Lab12, the digital copier in the copy room on the main floor
- It is wise to print by using the File/Print option so you can select the correct printer. The exception to this is when printing PDF files. In that case, use the printer icon associated with the PDF
- How can I access the library resources from off-campus?
- How can I access the databases from off-campus?
- Go to the library web page (http://library.trevecca.edu)
- Catalog may be searched by title, journal title, author, keyword
- The databases are under the Electronic Resources link on the library homepage. You will be prompted to enter your name and library barcode
§ For TNU students and employees, your barcode is your 9-digit TNU ID number plus the 2 digits on the left side of the ID card
§ Users with the non-picture library card will enter the barcode number as shown on the card
- How can I access the campus network from off-campus (i.e. ICE, Word, PowerPoint)?
- My professor told me s/he put some books on reserve. Where would they be?
- Books and articles put on reserve are located at the main floor circulation desk
- The professor will set the length of time they can be checked out and whether or not they can leave the library
- Where is the Fine Arts Listening CD?
- All audiovisual (media) items on reserve are on the ground floor in the IRC
- Soundproof rooms are available in the IRC for listening to and viewing media
- What services are available for students with disabilities?
- Students wishing to receive accommodation for a disability must register with the Academic Support Center in the CIT
- There is a computer workstation located on the main floor of the library dedicated to those needing special visual or hearing assistance
· Where can I get Dante’s study guides?
o Dante’s Fact Sheet/Study Guides are available at the Reference Desk and may be photocopied
o To find the study materials listed in the guides, search the library catalog. Waggoner Library may have the particular items listed. If they do not, try a subject search on the test topic – introductory books on the topic will most likely be helpful
· Can I get guides for CLEP tests or PRAXIS tests at the library?
o We do have a few study guides for these examinations in the main book collection. Do a keyword search for CLEP or PRAXIS.
- Does the library have textbooks?
- Generally the library does not purchase college textbooks. The IRC has a collection of K-12 textbooks used by Metro
THANK YOU FOR USING OUR FAQs
We hope this information has been helpful. If you need further assistance, please do not hesitate to contact a real, live librarian. And remember ---
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