New Student Financial Aid Counselor

Office of Traditional Admissions

University Mission Statement

Trevecca Nazarene University is a Christian community providing education for leadership and service.

Overview

Trevecca Nazarene University is a fully accredited, comprehensive institution of higher education located in Nashville, Tennessee. Trevecca offers Bachelors, Masters and Doctoral degrees. As the official University of the Church of the Nazarene in the Southeastern United States, Trevecca is guided by the doctrines and principles for conduct of the denomination.  While Trevecca accepts applications from students of all faiths, Trevecca emphasizes the authority of the Bible, as well as the doctrine, experience, and ethic of Christian holiness as interpreted by the Wesleyan tradition and as stated by the Church of the Nazarene.

General Summary

The Traditional Office of Admissions at Trevecca Nazarene University is seeking a New Student Financial Aid Counselor to help our Admissions Team grow traditional undergraduate enrollment.  The right candidate will be a driven, goal-oriented, organized, collaborative individual who desires to join a successful team. Reporting directly to the Associate Director of Admissions, the New Student Financial Aid Counselor will work with prospective students and their families in matters related to financial aid and college costs, answering questions and serving as a point of contact for financial aid information. This position is a full-time (12-month) exempt position.

Primary Responsibilities

  1. Collaboratively work with the Director of Admissions for New Student Financial Aid and the Office of Financial Aid to effectively communicate with prospective students and families, walking them through the financial aid process, including institutional scholarships, state/federal grants and loans.
  2. Maintain timely, accurate records and files for prospective students’ financial aid, including accurate, thorough documentation in the CRM and ERP systems.
  3. Communicate financial aid data and prospective student information to the Office of Financial Aid.
  4. Counsel with prospective students and parents, and make timely contact with prospective students and families, both individually and as a part of the campus visit experience.
  5. Host daily campus visit guests, working collaboratively with the Hospitality Coordinator to provide a VIP experience for every prospective student and family who visits campus.
  6. Regularly contact applicants who apply to the university to assist them through the financial aid process.
  7. Assist in the tracking, oversight and reporting of the discount rate for the university.
  8. Occasionally represent TNU at college fairs, churches, high schools, community colleges, camps and other recruiting events.
  9. Assist with Admissions events and social media coverage, as requested by Director of Admissions.
  10. Assist the Director of Admissions for New Student Financial Aid as needed, and work collaboratively with the Admissions Counselors and Graduate Assistants to accomplish team goals.

Education and Experience Requirements

  • A strong and vibrant Christian faith that connects to the mission, vision, and values of the university is required
  • Bachelor's degree required.
  • Excellent written, verbal, and interpersonal communication skills required. Public speaking and relationship building skills also desired.
  • Strong attention to detail required, including when processing large amounts of data.
  • Customer service experience preferred
  • Experience in higher education – specifically Admissions or Financial Aid – is preferred but not required.

Key Result Areas

  • Deliver excellence in all interactions with prospective students and families.
  • Maintain detailed, accurate records of awards, communication, and discount rate tracking.
  • Work collaboratively with all Office of Admissions personnel to deliver excellent customer service.
  • Effectively communicate awards and financial aid information to new students and families.
  • Continue to streamline the new student financial aid process within the Traditional Office of Admissions.

Collaborative Team

This position reports directly to the Director of Admissions for New Student Financial Aid. This role will also work collaboratively with:

  • Vice President for Traditional Undergraduate Enrollment
  • Director of Admissions
  • Director of University Enrollment Systems
  • Office Manager and Hospitality Coordinator
  • Admissions Counselors
  • Graduate Assistants
  • Student Recruitment Team (student workers)

 

Trevecca offers a competitive benefits package, including health care and paid holidays. Compensation is commensurate with experience and qualifications.

Interested candidates who are in agreement with the mission and values of Trevecca Nazarene University should send a cover letter and resume to Jacob Lagesse (JLLagesse@trevecca.edu).

EOE
Please no agencies or telephone calls