Systems Analyst
Information Technology Services (ITS)
University Mission Statement
Trevecca Nazarene University is a Christian community providing education for leadership and service.
Overall responsibility
- Assist in the maintenance, support, and configuration of the Student Information System (SIS) and associated ERP, CRM, and third-party applications supporting all campus departments
- Assist in the development and customization of the campus intranet site
- Assist in the development of ETL and API integrations between 3rd party products and the SIS
- Facilitate campus-wide reporting and analytics
- Perform complete testing (unit & system) of assigned applications, engaging end users as necessary
- Provide timely and relevant summary of outstanding tasks to the Chief Information Officer on a weekly basis and escalate urgent issues to the Chief Information Officer as needed
- Chief Information Officer
- Other ITS Department Employees
- TNU Faculty, Staff, Administrators, and Students
- Vendors
Qualifications
- A personal commitment to the Lordship of Jesus Christ and to the mission and core values of the Church of the Nazarene including service to others, community, and diversity
- Strong sense of customer support
- Strong SQL skills
- Demonstrated proficiency in common development technologies such as XML, JSON, web APIs, PHP, HTML5
- Familiarity with LDAP authentication and Single Sign-On technology
- SharePoint experience a plus
- Previous SIS experience desirable
- Ability to learn new computer applications quickly and with little formal training
- Ability to communicate and teach non-technical users
- Highly organized with the ability and willingness to maintain extensive written documentation
- Ability to “think outside the box” and apply creative problem-solving skills
- Ability to work independently and efficiently to meet deadlines
- Ability to promptly answer support-related email, phone calls and other electronic communications
- Proficient in all areas of Microsoft Office
itjob@trevecca.edu
EOE
Please no agencies or telephone calls