Enrollment Systems Specialist and Marketing Liaison

Summary

The Enrollment Specialist & Marketing Liaison reports to the Director of Admissions. This position is responsible for maintaining the communication process throughout a prospect's experience working with the Office of Admissions, managing the traditional undergraduate applications, and managing, expediting, and maintaining files, records, and other documents for traditional undergraduate applicants. This position is a full-time staff position that works year-round. This position works on campus in Nashville and is not a remote position.

Responsibilities

This role has three key components: 50% Enrollment Systems, 25% Data Management, and 25% Marketing Coordination.

Enrollment Systems

• Process application materials including but not limited to transcripts and test scores.
• Aid in processing the daily scheduled letters for applicants.
• Create and maintain all application printed files and computer records.
• Complete the document scanning process for all enrolled applicants.

Data Management

• Maintain all imports and leads data in the CRM database for student recruitment. Monitor all lead vendor performance and troubleshoot any issues.
• Prevent duplication of data and merge records in the CRM database.
• Improve and maintain the quality of data in the CRM database.
• As designated by the Vice President of Undergraduate Enrollment and Associate Vice President of Marketing and Communications, purchase and import leads data in the CRM database.

Marketing Coordination

• Assist in maintaining the Traditional Undergraduate Marketing Calendar.
• In partnership with The Office of Marketing and Communications, maintain relationships and submit, review, and track marketing projects.
• Manage and leverage community sponsorships.
• Oversee and maintain incoming students' final enrollment steps website, including the Inside Trevecca course.
• Pull marketing lists for mailings, emails, and digital ads.
• Assist the Assistant Director of Enrollment in sending mass communications.
• Oversee social media accounts and supervise student content creators.
• Coordinate the ongoing prospecting processes.

Other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree is required
• Personal and professional integrity
• Strong computer skills in M.S. Office applications (specifically Excel)
• Knowledge of computerized student information systems and databases is preferred
• Information technology (specifically in CRM databases) experience is preferred but not required
• Experience in higher education environment as an employee preferred but not required
• Commitment to the mission and goals of Trevecca Nazarene University

The Office of Undergraduate Admissions seeks to work efficiently, professionally, and harmoniously to foster a cooperative work environment. All team members must handle sensitive and confidential applicant information and must be committed to work excellence. We are passionate about quality customer service and constructive relationships. Ideal team members exhibit self-motivation, resourcefulness, excellent communication and time-management skills, technological strengths, and high-energy levels; they also are solution and goal-oriented, are dedicated to improving themselves and their role’s processes over time, and are supportive of Trevecca’s Christ-centered focus and denominational stance.

Salary and Benefits

Salary and benefits depend on prior experience and qualifications. Trevecca Nazarene University provides a significant benefits package, which includes vacation, paid holidays, tuition remission, medical, life, and disability insurance and matching contributions to a defined contribution retirement plan.

About the University

Trevecca Nazarene University is a Christian university in the heart of Nashville focused on preparing students for lives of leadership and service. Founded in 1901, Trevecca is committed to holistic education that encourages students to grow intellectually, socially, emotionally, physically, and spiritually. In addition to its historic main campus near downtown Nashville, Trevecca offers two other locations across Tennessee, and online classes worldwide. Trevecca has been recognized as a national university by the U.S. News & World Report’s 2022 Best Colleges; as a doctoral university by the Carnegie Foundation; and as the nation’s #3 school for an online doctorate in leadership by Fortune.

With students from 44 states and 24 countries, Trevecca offers 17 associate degrees, 77 undergraduate majors, 19 master’s programs, and three doctoral programs as well as specialist and certificate programs.

Procedure for Application

Interested parties who agree with the mission and values of Trevecca Nazarene University should send a cover letter and a resume that speaks to the person’s qualifications and experience to mmiller@trevecca.edu .