University Mission Statement
Trevecca Nazarene University is a Christian community providing education for leadership and service.
The SGCS Admissions Specialist is responsible for all processes related to lead and application processing for programs serviced by the School of Graduate and Continuing Studies. Extensive data entry required.
Principal Duties and Responsibilities
- Expediently process incoming leads and applications and direct to appropriate enrollment counselors
- Manage admissions email account and quickly process incoming emails
- Perform numerous duties within the office operations
- Review and enter application materials into the database (CRM)
- Update student files.
- Scan documents into document imaging
- Serve as a primary contact for incoming phone calls
- Direct callers to the appropriate support areas, both within the office and throughout the university community
- Other responsibilities
- Assist as needed for events outside of normal business hours (convocations, graduation, etc.)
- Support other staff members as workflow fluctuates
- Assume other duties as may be assigned by the Director of Admissions
- Work collegially and harmoniously with the members of the Admissions Team
- Foster a cooperative work environment
- Handle sensitive and confidential applicant issues
- Committed to excellence in work done and passionate about giving quality customer service
- A bachelor’s degree
- Experience in higher education, preferably in the areas of admissions or academic records
- Experience working with adult learners preferred
- Good organizational, problem solving and analytical skills to manage processes
- Excellent communication skills (including face to face, telephone, video-conferencing, email)
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.
How to Apply
Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send a cover letter and resume to: email@example.com
No phone calls or agencies, please.