Organizational Leadership (MAOL)

In the face of an enormous amount of data gathered by businesses and organizations, business leaders struggle to gain information to help guide their decision making. In this course, students will extend and deepen their understanding and use of data analytics techniques (data mining, predictive analytics, and machine learning algorithms) to find patterns of relationships between data elements in big and noisy data sets. Students will learn how to help the data ‘talk and tell a story’ leading decision makers to an enhanced understanding of the data along with action oriented insight.

This course will expose students to the key components of operationalizing business intelligence and data analytics for the purpose of improved decision making and quality improvement within an organization. Specifically, students will learn how to take on the role of a business intelligence consultant and apply data analytics techniques to inform business decision making within a business context.

An introduction to the entrepreneurial mindset, intrapreneurship, and the different types of innovation. Includes such topics as developing entrepreneurial thinking in a corporate setting, managing entrepreneurial ventures within a larger corporate structure, the difference between sustaining and disruptive innovations, and developing processes for stimulating creative solutions to business challenges.

Provides processes and tools for developing and evaluating new business ideas including new venture ideation, business planning, financial forecasting, competitive analysis, target market identification, and basic marketing strategies. As part of the course, students will develop a modified business plan around a business idea of their choosing.

This course highlights the unique aspects of owning and managing a small business, particularly in the areas of marketing, finance, accounting, human resources, and strategic planning. Includes an introduction to various software packages and third party resources to help the small business owner in these areas.

This course will help students learn strategic methods of change management and how to effectively lead change in healthcare organizations. Students will examine change models, challenges leaders encounter while leading change, and negotiation tactics to overcome barriers to change. Through application of theoretical and conceptual schema, case scenarios, and other related material, students will identify their negotiation style and learn how to influence change to promote organizational development and achieve desirable outcomes for all stakeholders of health organizations.

In this course, students will examine the purpose and role of regulatory requirements in healthcare organizations. Students will also learn the significance of quality management systems and how such tools assist healthcare executives in establishing quality control measures and evidence-based practices in yielding optimal healthcare and services. Through case scenarios, collaborative group work, application and synthesis of continuous quality improvement concepts, principles, and models, students will learn how to develop evidence-based management processes and influence enhanced clinical outcomes and operational efficiency.

This course examines various models and strategies executive leaders may use to promote the delivery of culturally competent care and establish a culturally competent environment in healthcare organizations and healthcare systems. Students will conduct a self-assessment of their cultural competency. Through application of theoretical and conceptual frameworks, case scenarios, and interpretation of self-assessment scores, students will learn how to promote cultural intelligence throughout healthcare organizations and healthcare systems.

Healthcare delivery has been influenced by the legal issues surrounding the delivery, security, and research associated with the patient / provider relationship. The legal influences on the corporate healthcare environment will be presented. Discussions of the influences on the delivery process and policy will be reviewed, including, but not limited to, the Emergency Medical Treatment and Active Labor Act (EMTALA), Health Insurance Portability and Accountability Act of 1996 (HIPAA), and the Sarbanes-Oxley Act of 2002 (SOX).

Outcome-based healthcare delivery and case management have been topics of discussion for some time, and the influence on delivery and reimbursement will continue to impact the healthcare environment. Topics include the quality of care and the influencers, such as staff shortages, educational shortcomings and technology velocity, and their influence on healthcare delivery. Patient safety and patient satisfaction will be presented through current data on the topic and the results of quality initiatives such as the Healthcare-focused Baldrige award and audit process. The influences of the organizational efficiencies on healthcare delivery and the opposing healthcare delivery process on organizational efficiencies will be reviewed and discussed.

Healthcare delivery in the U.S. has been influenced and changed significantly through the legislative process at the federal, state and local levels. These changes have significantly altered the strategic planning of healthcare delivery. This course will present and discuss the strategies available to address the changing landscape of healthcare delivery through the use and study of healthcare issues and how they will influence the future of healthcare delivery. Case studies will be a major portion of this course to determine how others have approached the policies in the past and how they have been impacted by the choices made.

This course analyzes the strategic role of the human resource management function. The following topics will be examined: the environment of HR, job analysis, HR planning, labor relations, and health and safety considerations.

This course analyzes the steps necessary for recruiting and selecting the employees needed to effectively execute an organization’s strategy. Topics related to successful performance appraisal, training, and development are also explored.

This course examines theoretical and practical issues of compensation and benefits including legally mandated benefits (social security, worker compensation, unemployment, health insurance, family and medical leave, etc.) as well as voluntary programs (retirement, disability, life insurance, time off, etc).

Provides fundamental knowledge of legal concepts and principles important to business decision-making. Topics include the legal system, torts and product liability, contracts, agency, forms of business organization, employment law, and government regulation.

Surveys models and best practices for organizational strategic planning, including leaders' roles in the planning process and in implementing the plan at various operational levels. Various methods for analyzing and solving problems, as well as decision-making strategies, are examined for utilization as change in organizations' operations becomes necessary. Using the servant-leadership model, learners will discern how to serve others while staying focused on achieving results in line with the organization's values and integrity.

Analyzes the strategic role of the human resource function in relation to the company's overall objectives. The focus is how the company builds and maintains a work environment conducive to business performance excellence while enabling employees to develop and utilize their full potential. Key topics include employment law, the labor market, human resource planning and costing, HRIS, workforce diversity and EEOC, union/management and compensation systems, health/safety/security, employee rights and discipline, training and development.

An introduction to nonprofit organizations including issues of organizational structure, governance, finance, resource development, operations, and evaluation.

For nonprofits to thrive, leaders and managers much recruit human and financial resources adequate to serve the purposes of the organization. Fund-raising and grant-writing will be covered as well as recruiting human resources that align with the mission and vision of the nonprofit.

This course highlights the unique aspects of managing financial resources in a nonprofit setting. This includes topics related to nonprofit accounting, financial reporting and strategic analysis in education, healthcare, churches, ministries and humanitarian organizations.

Development of project scope, work breakdown structures, project planning and project budgets will be discussed and presented. Project Management tools and techniques will also be introduced to support the project development process. The Project Manager must maintain a knowledge of the current systems and solutions available to ensure successful project/product delivery. In addition to the waterfall techniques, the tools and processes that support Agile, Lean and Six Sigma will be reviewed and presented. Detailed discussions regarding the benefits and limitations of each technique and the supporting tools will be of value to the participant when presented with making choices regarding the selection, development and delivery of projects.

The development of the sequencing and timing of project components and the risks associated at every point within the project must be understood and addressed. Recognition of the risk and the influence of the costs associated with risk, the scope challenges presented by the risk, and the schedule complexity that adds to and is influenced by risk must be understood by the successful Project Manager. Quantitative and qualitative techniques for risk management are components of Project Management, but the ability to recognize the threat is perhaps more critical. Threats can take the form of human, operational, procedural and technical threats or they may be political in nature. In any case, addressing threats and risks associated with these threats must be a tool in the Project Management arsenal.

Many Project Managers are confused or sidetracked by the legalities of the cost management issues when utilizing contract or outsourced providers for portions of project delivery. The procurement process is often subjugated to the purchasing group(s) within the organization. The responsibility for the project cannot, however, be transferred to others. Therefore, the process must be understood and managed by the successful Project Manager. Most projects have some contract and procurement component that will influence the overall success of the project. With competitive bidding, technology advancements, and federal and state legal issues that influence the process of procurement, it is important that the Project Manager be aware of and knowledgeable in this aspect of the project process.